Sessions are typically held via Zoom, unless otherwise agreed.
Each session is 50 minutes in length (unless a different duration is arranged).
Session frequency is determined collaboratively — weekly, bi-weekly, or as agreed.
Fees and Payment
All fees and rates are subject to change without notice.
Regular Rates
Coaching is billed in Canadian dollars at the current rates listed on the website, plus applicable taxes.
Payment is due at the time of booking and payments can be made via e-transfer, credit card, or Wise (for international clients).
Payment must be received at least 24 hours prior to the scheduled session.
Sliding Scale Pricing
Offering a Sliding Scale rate and the determination of that rate is entirely at my discretion
All Sliding Scale pricing arrangements will be reviewed on an annual basis or at my discretion
Coaching is billed in Canadian dollars at the determined rate, plus applicable taxes.
Payment is due at the time of booking and payments can be made via e-transfer, credit card, or Wise (for international clients).
Payment must be received at least 24 hours prior to the scheduled session.
Packages
Coaching packages are billed in Canadian dollars, plus applicable taxes.
Packages are sold only as a single transaction, not billed over time.
All packages are non-refundable.
4-session packages must be used within 6 months of purchase date.
8-session packages must be used within 12 months of purchase date.
Payment is due upon receipt of invoice and payments can be made via e-transfer, credit card, or Wise (for international clients).
Full package payment must be received at least 24 hours prior to the first scheduled session.
Intro-Packages are only available within the first two months of a coaching relationship and are a one-time offer for new clients.
Cancellation
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice and no-shows, will be charged in full, or deducted from the package purchased.
Confidentiality & Records
Coaching sessions may be recorded for training and quality purposes with your consent. Recordings are used only for my professional development and are never shared without your permission.
All client information is kept strictly confidential, as outlined above.