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Practical Details

Coaching Sessions

  • Sessions are typically held via Zoom, unless otherwise agreed.
  • Each session is 50 minutes in length (unless a different duration is arranged).
  • Session frequency is determined collaboratively — weekly, bi-weekly, or as agreed.
 

Fees and Payment

  • All fees and rates are subject to change without notice.

Regular Rates

    • Coaching is billed in Canadian dollars at the current rates listed on the website, plus applicable taxes.
    • Payment is due at the time of booking and payments can be made via e-transfer, credit card, or Wise (for international clients).
    • Payment must be received at least 24 hours prior to the scheduled session.

Sliding Scale Pricing

    • Offering a Sliding Scale rate and the determination of that rate is entirely at my discretion
    • All Sliding Scale pricing arrangements will be reviewed on an annual basis or at my discretion
    • Coaching is billed in Canadian dollars at the determined rate, plus applicable taxes.
    • Payment is due at the time of booking and payments can be made via e-transfer, credit card, or Wise (for international clients).
    • Payment must be received at least 24 hours prior to the scheduled session.

Packages

    • Coaching packages are billed in Canadian dollars, plus applicable taxes.
    • Packages are sold only as a single transaction, not billed over time.
    • All packages are non-refundable.
    • 4-session packages must be used within 6 months of purchase date.
    • 8-session packages must be used within 12 months of purchase date.
    • Payment is due upon receipt of invoice and payments can be made via e-transfer, credit card, or Wise (for international clients).
    • Full package payment must be received at least 24 hours prior to the first scheduled session.
    • Intro-Packages are only available within the first two months of a coaching relationship and are a one-time offer for new clients.

 

Cancellation

  • A minimum of 24 hours’ notice is required to cancel or reschedule a session.

  • Sessions cancelled with less than 24 hours’ notice and no-shows, will be charged in full, or deducted from the package purchased.

 

Confidentiality & Records

  • Coaching sessions may be recorded for training and quality purposes with your consent. Recordings are used only for my professional development and are never shared without your permission.
  • All client information is kept strictly confidential, as outlined above.